Customer Testimonials

FRANK.NET has hundreds of satisfied customers who love our Life Insurance products and our efficient and friendly service. Read some of our customer comments and testimonials below.

Thank you for all your assistance and information provided. It is customer service and response like yours that cause me to recommend FRANK.NET to others.

Colin, 46 – Durban

Thank you, Glynis*! The payment made by FRANK.NET reflects in my account. I appreciate all your help, patience and support during the last three months. Thank you for all your help.

Ernst, 42 – Pretoria

I asked FRANK to call me to go through my policy. I needed to make changes to my dependents amend personal information. Kirsten* called me and patiently went through each one of my 1 million queries carefully and happily. This, however, is not why I am writing. A few hours our long but pleasant call, Kirsten called me back with a solution to a problem she had picked up on earlier in the call. It showed care, diligence and strength of the service that lack severely in this country. Let’s not always complain but acknowledge excellence when we meet it. Kirsten, you an absolute star.

Tiro, 29 – Gauteng

There apparently is still service in this country. I just want to take this time to say “Thank You”. I just received a call from Xavier* from FRANK.NET, and was astounded by the professionalism and courtesy received. He was incredibly friendly and helpful. I have to say, I have never received such good service from any other institution. The quick response time was outstanding and greatly appreciated. I will most definitely recommend your services in future. Good job to FRANK.NET and their team!!!

Candyce, 25 – Boksburg

I just want to say thank you to the people at FRANK.NET, especially Joyce*, for what she has done for me in the last four to five months. She went out of her way to make me stay calm. She is like a guardian angel. I see great things to come for FRANK.NET in the future. Thank you again and again.

Frederick, 41 – Mpumalanga

Ek will net weer baie dankie sê vir al die hulp en geduld waarmee Linda* van FRANK.NET my gehelp het. Ek waardeer dit baie.

Elize, 37 – Bloemfontein

I would just like to show my appreciation to Valma* from FRANK.NET’s Sales Team. I now have Life Cover and Salary Protection with FRANK. I just wanted to say thanks for the fantastic service and I look forward to doing future business with you and, trust me, I will recommend all my loved ones to you. Keep up the good work.

Adrian, 28 – Mitchell’s Plain

I appreciate Joyce* from FRANK.NET’s positive feedback and assistance over this period in time. You can be assured that I’ll recommend FRANK.NET’s products and services. Thanks once again.

Lingum, 41 – Johannesburg

It is my great pleasure to confirm that I did get my first payment and I would like to take this opportunity to thank you. Thank’s a million, you don’t know how much this is appreciated.

Patricia, 32 – Pretoria

Thanks for the great service and assistance from your staff, and especially Joyce for responding to my request.

Jamiel, 38 – Port Elizabeth

* Names have been changed to protect the privacy of employees.